What is your return and exchange policy?
We accept returns and exchanges on eligible U.S. orders within 45 days of delivery.
Returned items must be unworn, unwashed, and in their original condition, free of stains, odors, or other signs of wear. To learn more or begin a return, visit our Returns Portal.
How do I start a return or exchange?
Visit our Returns Portal and follow the prompts to submit your return or exchange request.
If you have any questions along the way, our Customer Support team is here to help at orders@xx-xyathletics.com.
Are OUTLET or final sale items returnable?
No. All OUTLET and Final Sale items are final sale and cannot be returned or exchanged.
Please review product descriptions carefully before placing your order, as final sale items are clearly marked on the product page.
When will I receive my refund?
Once we receive and inspect your return, refunds are typically processed within 5-7 business days. After your refund has been issued, it may take a few additional business days for your bank or credit card provider to post the funds to your account.
We'll send you an email confirmation as soon as your refund has been processed.
Comments
0 comments
Please sign in to leave a comment.